PRIVACY POLICY

This Privacy Policy aims to inform you about the personal data we collect through the website of PLC TRANS AIR CARGO LTD, how we use and store it, and what your rights are under Regulation (EU) 2016/679 (GDPR).

1. What Data We Collect

Through the functionalities of the website (inquiry form and contact methods), we may collect the following categories of personal data:

  • First and last name
  • Email address
  • Phone number
  • Inquiry details (e.g., location, type of service, time parameters of the stay, etc.)
  • Other information provided voluntarily in the free-text fields

2. Purpose of Processing

The collected data is processed for the purpose of:

  • Establishing contact with potential counterparties or users through the communication forms on the WEBSITE, including when declaring consent to receive messages from the WEBSITE;
  • Selection of employees under employment relationships;
  • Contacting the client by phone or email;
  • Improving the services offered by the company.

3. Legal Basis for Processing

We process your data on one or more of the following legal bases:

  • Your explicit consent when filling out the form;
  • Pre-contractual relationships (upon request for an offer);
  • Legitimate interest of the administrator in the analysis and improvement of services.

4. Retention Period

Your personal data will be stored for a period of up to 12 months from the last communication, unless there is a legal basis for a longer period (e.g., upon entering into a contract).

5. Security and Confidentiality

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse. Only authorized employees and partners have access to the data, and only on a need-to-know basis.

6. Disclosure of Data to Third Parties

Your personal data will not be provided to third parties, unless it is necessary for the fulfillment of your inquiry (for example, to an installation partner) or by legal requirement.

7. Your Rights

You have the right to:

  • request access to your personal data;
  • request correction or erasure;
  • restrict processing;
  • object to processing;
  • withdraw your consent at any time;
  • lodge a complaint with the Commission for Personal Data Protection(www.cpdp.bg).

To exercise these rights, you can contact us at:
email: office@plc-aircargo.com    

mobile: 0883 756 001

8. Policy Changes

The Administrator reserves the right to update this policy. We recommend that you review it periodically.